Privacy policy

I've updated the Privacy Statement to include your official email address, team@zandies.com, and removed the outdated physical address placeholders to keep your privacy secure.

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Marketing and Data Accuracy: * Email marketing: With your permission, we may send you emails about our store, new products, and other updates.

  • Enhanced Conversions: To improve our advertising and provide a better experience, we use enhanced conversions. This involves sending hashed, first-party customer data (like your email address) to Google in a privacy-safe way to match your interactions with our ads.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

 

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us at team@zandies.com.

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application on a secure server behind a firewall.

 

Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction and is deleted thereafter.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain providers (such as payment gateways) have their own privacy policies. We recommend that you read their privacy policies to understand how your personal information will be handled.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 7 - COOKIES

We use cookies to allow Shopify to store information about your session, record the number of visits, and keep track of your cart contents. By using our website, you agree to allow third parties to process your IP address to determine your location for the purpose of currency conversion. This information is stored in a session cookie to ensure prices remain consistent in your local currency while browsing.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at team@zandies.com.